Your satisfaction is our number one goal. Any purchase made online will be gladly refunded or exchanged within 60 days of purchase with the exception of custom orders and orders made through **Crescent Truck Delivery. For your protection, hazardous materials may not be returned. Returned products are required to be in brand-new condition and include the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags and the blank warranty cards. Also, please include the original receipt with the product. All items are subject to a minimum of a 15% restocking fee. Shipping is nonrefundable.
Crescent E-commerce Fulfillment Center
1225 26th Avenue Ct Sw
Cedar Rapids, IA 52404-1215
Your refund will be processed within 3-4 days after the item has been received at our facility. Refunds will be made by crediting the original method of payment.
Call our customer care specialists at 1-855-999-2372, Monday - Friday, 7:30 AM – 6:30 PM CST or email us at OnlineSupport@Cesco.com within 30 days of the invoice date to receive a Return Authorization email and special instructions.